Services
We specialize in consumer tech support
Mac upgrades, diagnostics & troubleshooting, AppleCare warranty service, data recovery, data migration, networking, backup solutions, RAID storage for media professionals, password management, consulting and other tech support services for residential and commercial customers.
Consulting Sessions
Available via phone or VOIP service (FaceTime, Skype, Zoom, etc), or residential house-calls and commercial office visits by appointment.
For a secure remote session please download our app.
Mac Repairs
Repairs and upgrades are mostly performed at our shop in College Place due to our specialized tools and processes. This allows us to stay efficient by working on other customer projects while long copy/install tasks are in progress on your machine.
Therefore we’re able to offer many of our services at flat rates, rather than hourly, by sitting idly in your office waiting for a task to run. We don’t like wasting your hard earned money or time watching us twiddle our thumbs. However, commercial businesses who require equipment to remain on-site due to privacy/security concerns can request a custom quote for repairs at their facility.
All phone and tablet repairs—Apple iPad, iPhone, iPod or Android Samsung devices for new batteries, screens, buttons, liquid damage, etc—are sent to our partner iResQ. They offer FREE diagnostics by certified technicians and perform repairs quickly, often in 24-48 hours. We can handle your shipping and repair progress for a small fee or you can send it in yourself.
Coverage Area
We service customers primarily in the Walla Walla valley. We also see customers from Waitsburg, Dayton, Lowden, Touchet, Pasco, Kennewick, Richland, Milton Freewater, Athena, Helix, Pendleton, Hermiston, Tollgate, Summerville, Elgin, Joseph, La Grande, and Baker City may visit us in College Place or contact us for a custom travel quote.
Both our local and worldwide customers are also supported via secure, remote sessions via our Splashtop SOS app.